Contact
Missing file, wrong ratio, licensing question — write to us and we'll answer within one business day.
Common questions
What exactly do I receive?
A ZIP emailed within minutes of checkout, containing print-ready 300 DPI JPG and PDF files — five sizes for each ratio you bought, with no watermark.
Nothing is shipped?
Correct. WallCentury sells digital files only, so there is no shipping cost and no wait.
Which ratio should I buy?
Match your frame: 4:5 for 8×10 and 16×20, 2:3 for 4×6 through 24×36, 3:4 for 18×24, ISO A for A5–A1, plus 1:1 and 11×14. Unsure? The $19 bundle includes all six.
Can I use a print in something I sell?
Not under the standard personal license. Add the commercial license (+$29) to use the artwork on products you sell, up to 500 units.
Can I get a refund?
No — digital downloads are non-refundable once the email has been sent. If a file is corrupt or wrong, contact us and we will replace it.
Do I need an account?
No. Your files are emailed either way. An account just lets you re-download them later.